← The always-on support department
5 versiones · actualizado el 15 oct 2026

Historial de cambios

Todas las actualizaciones de The always-on support department. Tu IA siempre usa la versión más reciente, así que cada mejora te llega la próxima vez que lo uses.

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  1. v1.2.2Nuevo

    Paid once, updates included. Refund within 7 days if you haven't used it.

    Mejorado
    • One payment instead of a monthly plan, and the same 7-day refund on every kit.
  2. v1.2.1

    A simpler, lower price. Nothing else changed.

    Mejorado
    • New price, paid once: easier to try, same kit.
  3. v1.2.0

    Customers can now rate their support, and you get a weekly product report built from real tickets.

    Agregado
    • Satisfaction surveys sent at verified closure or one business day later, your choice.
    • A weekly product report in Metabase with three recommendations backed by ticket evidence.
    Mejorado
    • QA now scores every conversation and keeps reviewers' scores consistent with each other.
  4. v1.1.0

    WhatsApp joins email and chat, and hard cases now go to a person who accepts them.

    Agregado
    • A WhatsApp agent, launched first as a narrow lane that a person supervises.
    Mejorado
    • Hard cases route through n8n by tier, and a person must accept each handoff.
    Corregido
    • Refunds and billing changes now always go to a person instead of the agent.
  5. v1.0.0Primera versión

    First version: email and chat support in Intercom, a versioned answer library and a 60-case test before launch.

Cada versión pasa la revisión automática de CloneKit antes de publicarse. Además, unos agentes revisan a fondo los kits de pago. Volver a The always-on support department ›